Shipping Policy

Free shipping on all U.S. orders of $99 or more.

Free ground shipping is available to all customers in the 48 contiguous United States on orders totalling $99 or more (ground shipments only). Orders under $99 are charged a calculated ground rate at checkout.

Residents in Hawaii, Alaska, & Canada will incur a small shipping fee, depending upon total weight of the order. For a shipping quote, please contact Customer Service at 718-673-9033.

We Now Ship Internationally!

We now accept International credit cards for international orders processed by PHONE ONLY.

PLEASE NOTE: All International orders are subject to additional verification of address, bank and bank phone number. Please provide us with this information at checkout or your order will be placed on hold until you are contacted by a NYMSuits.com customer service representative.

Please allow 5-7 days for your shipment to arrive to its destination.

To expedite the processing of your order, please be available at the phone number or email address you provided so that we are able to contact you, if needed. If NYMSuits.com's verification department is unable to reach you, your order may be considerably delayed or declined. Once you and your credit card have been verified, you will receive a second email once your order has been processed.

Who will deliver my order?
NYMSuits.com uses UPS service and USPS United States Postal Service. You will receive an email with a tracking number once your order has been shipped.

How do I track my order?
The status of your order can be checked online through the link on your confirmation order. Once your order has been shipped you will receive an email with the tracking number.
You can also go to www.UPS.com and enter the tracking number. For international orders go to www.USPS.com and enter the tracking number.

When will my order leave the warehouse?
Most items are guaranteed to leave the warehouse within 1-3 business days. Through email you will receive notification that your order has been shipped. If there is a delay you will be contacted immediately.

Do you refund shipping charges?
Shipping charges are refunded only...
* If carrier loses package
* An item was shipped from our warehouse broken or defective
* We ship an incorrect item
* Product was damaged during shipping

If we reship an item in these cases, there will be no second shipping charge.

Do you offer premium delivery service?
Yes. We offer premium (expedited) next day and 2nd day air service for select items for an additional charge.
Please call 718-673-9033 (Monday-Friday 10am-6PM EST) to see if an item is available for this particular service.
You may select premium delivery service options at checkout and at that time additional shipping charges are automatically added.

PLEASE NOTE THAT ALL METHODS OF SHIPPING ARE CALCULATED BY BUSINESS DAYS (MONDAY-FRIDAY).
Saturday deliveries are available to select locations only, pending on the time of the business day the order is placed.
This method MUST BE PHONED IN ONLY!

NEXT DAY AIR: In order to get your "Next Day Air" delivery the following day of the order, your order has to be placed on the website and/or over the phone before 2PM EST Monday-Friday. If your order was placed after 2pm it will be shipped the following day as a Next Day Air shipment (not including weekends).

Shipping to a different address than the billing address.
If the purchasing customer desires to ship to a different address other than the billing address, we require the purchasing customer to call in their order for proper shipment processing.
Contact customer service Monday - Friday 10am-6pm EST.

Sales Tax
State law requires that internet retailers collect sales tax in states in which they are resident. NYMSuits.com is a resident in New York, so we are required to charge applicable taxes for purchases shipped in New York State.

Toll Free: 1-888-NYM-SUIT
Local Call: 1-718-673-9033